![]() You need to do this in writing or over email and clearly explain the situation. ![]() If left without heating or hot water, or you’re experiencing malfunctions preventing your access, get in contact with your landlord.It’s unacceptable to be left without utilities for more than a few days without any work done towards removing the problem.Tenants are responsible for damages they have caused to the property and equipment.Your landlord is responsible for any repairs and replacements required under the Landlord and Tenant Act (1985) and overrules any other document or statement.The minimum heating standard is at least 18☌ in sleeping rooms, and 21☌ in living rooms, when the temperature outside is minus 1☌ and it should be available at all times.Tenants are entitled to have central heating or other equipment for heating each occupied room and a boiler for heating water.Your landlord has to provide you with water, gas, electricity and sanitation facilities.
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